Manage your Optus account, view and pay your bills, check your usage and message us in My Account. Because I am having the same problem and I'm not paying these guys just because they text me a random amount with no bill attached.What a pain! You've given the "add a service" tab a shot? Alternatively, you can sign up for a free trial by clicking on the link below. You can also try our My Account Troubleshooting guide. My account not linked. It is therefore not possible to access your email from different devices. Recharge with Credit Card or Debit Card I’m part of the Yes Crowd team, employed by Optus to help run our online community. I've been told I need two My Accounts, each requiring separate email addresses. If you don't want to call, you can message our Social Media Team via  Facebook or Twitter they have a point of escalation for the following urgent enquiries: -No Broadband connectivity (no access to the internet), -No Mobile connectivity (can't make or receive calls). Do you still want to log in using this My Account? Please contact Optus directly on 133 937 during these hours. Heya @jocindi, sounds like your Internet account might not be compatible with My Account. See this content immediately after install Get The App You can ask your questions on the official website or using My Optus app. What you want is a My Account feature, not an Optus Zoo feature. Is the phone in your name? When I log in I can only see my mobile account how do I add my home internet account to the same log on. Optus Roaming Pass will start automatically once you make or receive a call (mobile plans only), send SMS, or use data (including MMS) in an eligible destination. It starts with either an '8' or a '9' Click 'Generate Security Code'. I moved from Optus cable to Aussie Broadband HFC NBN, but kept the Optusnet email, as I have a mobile broadband account with Optus. Just contact Optus and request it be put on the one bill / account. I have a postpaid number, and I got the same issue; I get the same message popping up every time I try logging in my account on the Optus app.still to this day, unsolved. Before you can set up your mobile phone for POP3 email, you need to set up your mobile phone for internet. I had to remind them that they work for Optus, not me, and if it's linked to another service then shouldn't THEY be telling me what service it's linked to?! Optus - My Account - Dashboard. We can definitely take a look though! I have a prepaid service. When I log onto my mobile account there is no option on the right to add an account. Thanking you in advance for any assistance you can provide! Can you please link my account? If you already have an account please login on the left. Thanks for the advice but apparently I cannot link an Optus mobile account login to an Optus Broadband Internet account login as they are run as 2 separate parts of the business. ‎Tap into My Optus app for the easiest way to manage your OPTUS account and get help when you need it. How Optus online chat works. View your usage, get billing support and much more with the My Optus app, download it, Re: how can I link 2 accounts on my login, ------------------------------------------------------------------------------------------------------------------, ------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. Sorry, your account must be activated prior to logging in. Want to set up your mobile phone for Exchange email? It can take up to 48 hours to complete. Auto-suggest helps you quickly narrow down your search results by … Please choose one that's between three and 20 characters in length, and contains only letters and numbers. How do I set up my Outlook email to sync with my optus webmail account. Thanks - 597446. @timbosauer, you can absolutely link a broadband service to an existing My Account profile. Manage your account on-the-go with the My Optus app. Good luck. You can set up your mobile phone to send and receive email from your email accounts. Optus do not offer dial up or email-only services. I am now trying to link my phone service to the account and I need the account … The best way to manage your OPTUS account and get help when you need it. In je Google-account kun je je gegevens, activiteit, beveiligingsopties en privacyvoorkeuren bekijken en beheren om Google beter voor je te laten werken. Optus. There are certain limitations when it comes to particular product types but that shouldn't stop you registering for electronic invoicing or accessing PDF copies of your bills online. Setting up my mobile phone for Exchange email. Optus gained exclusive access to this link in 2001, ahead of acquiring the organisation in 2005. MESSAGE US 24/7 FOR SUPPORT • Get instant responses from our new Digital Assistant • Connect to human experts when you need to • Access your message history • Reply when it suits you FIND YOUR OWN… Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Did you ever get this resolved? Optus turns to AWS for help with becoming 'end-to-end' cloud solutions supplier. Can’t access your account? Hold the line, don't press 1, keep on the line follow the prompts and you'll reach the team who can action this for you. Enter Prepaid Service Number to Recharge: Payment cards accepted. Tap into your account with the My Optus app. Check your usage, view and pay your bills, see your plan info, message us, and more. This. Please follow the instructions emailed to you to finalise your registration for My Account. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. Optus Bank, Inc. | NMLS #: 811363 | Licenses | NMLS Consumer Access This website contains links to external websites. I tried messaging them on Facebook, they said my email was linked to an additional service and then asked me if that is true. I've had this number for 18 years, not sure why this is happening. If you do receive an error prompt, let us know. Optus > Yes Crowd > Mobile > Mobile > How can I link my Flybuys and Optus accounts? You'll need to enter service number or username. If its in someone else's name then you'll need to transfer the account to you first Maybe you used to be able to or maybe if I could log into my home internet account the option may work that way around ? cancel. It's easy, but remember you need to set up your mobile … Re: Link Service - My Account Yikes Just getting back to your PM about this now. Enter the email address you provided when … Hi @jocindi, Inside MyAccount, go to "Add A Service" (on right hand side) and then follow the instructions to Link My Optus Service. Tomorrow is ours to create. Your account number is 14 digits long and is at the top of your bill. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. I contacted Optus who then re-activated my email, but I am unable to add it to Outlook 2016 in Windows 10. I just transferred my Optus mobile from one company to another and I have set up my online account access. Same problem for me. I have been busy a few days but have tried again and still cannot. I am having the exact same issue, have had the same number for many years.. These My Account details aren't linked to this SIM so you won't be able to view the details of this mobile service. This may be … If this is true it is ridiculous as we all know how frustrating it is to remember all the passwords you need to … These My Account details aren't linked to this SIM so you won't be able to view the details of this mobile service. Can you please link my account? Have you tried adding your service in My Account? XYZed was established by Optus in 2000 to provide wholesale business-grade DSL services under an individual brand, but today provides a collection of products only as part of the Optus Wholesale & Satellite division. Turn on suggestions. When you sign off with Optus, Yyur account will remain valid for 90 days after cancellation, but after that it will be deleted. I'm going around in circles here. Do you still want to log in using this My Account? Home Blog. Use your My Account email address and password to … Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. Welcome to the Optus SMS Suite! Please PM me with your account number, full name, DOB and email login so we can get to the bottom of it for you. Solved: How can I link my flybuys account. We are […] Hi @jocindi, unless one of the accounts is a business account I don't see any problem - it is what I did...  And it is what I have right now. It was working fine, however Optus disabled my email, when I cancelled the cable, so I removed it from Outlook. The other Optus Zoo is mainly to do with Mobile content and does also let you set up your five MyTime numbers if you have this feature. If you really want to retain your email address, you must have an active account with Optus. I am trying to link my mobiles service.-----To link your mobile phone service to My Account: Enter your service number (this is your mobile number) Enter your account number then click 'Next'. could I register with it and then link my a/c there? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If it's not working, please chat with us. Optus | 108,808 followers on LinkedIn. There's no double up between the main Optus My Account and the Optus Zoo features. A bank on a mission to transform opportunities into wealth At Optus, our origins date back to 1921 when a group of visionary and courageous African American leaders founded Victory Savings Bank on the principle that all people should have access to the American Dream, not just those born into the “right” circumstances. Log in to My Account. Optus customers have flooded social media to complain about suspicious account activity, claiming they have been victim to "major privacy" breaches when logging into their accounts. If this is true it is ridiculous as we all know how frustrating it is to remember all the passwords you need to access things on line. *Create a Username: You need to choose a new username. Login . Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Optus tech support told me I could not link them also ??? Hi Berowra2 Thanks again. Using POP3, your email are retrieved and stored locally on your mobile phone and at the same time they're deleted from the server. We can always link the service to your profile from our end. 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